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parr1026
12-16-2009, 12:20 PM
I ordered a Cryx reaper the other day and when I finally got it the torso doesn't have a hip joint. What do I do to get it replaced?

Valander
12-16-2009, 12:24 PM
E-mail frontdesk@privateerpress.com, and they should help you out. They may be pretty slammed right now with the Field Test and all, though, so it might take a while.

gdaybloke
12-16-2009, 12:28 PM
You contact PP via their mainpage - linky (http://privateerpress.com/contact)

Customer service has been awesome for me when it comes to replacing missing or misformed parts, from an AWOL Repenter's flail arm to a one-footed Mage Hunter grunt.

megatron0
12-16-2009, 12:53 PM
yeah they are fanatsic with being quick and EXTREMLY helpful