Performs administration tasks to keep forums running smoothly
Answers questions and queries from members regarding forum issues
Counsel members if necessary regarding inappropriate behavior and works to change attitudes so the forums are an enjoyable place for all.
Reacts to complaints and investigates, taking action if necessary.
Keeps discussions on topic if they begin to stray or locks or moves them as required.
The role is about communication ? The moderator is not here to wave a big stick, although he does carry one ? they are here to ensure the smooth running of the forums, recognize and encourage the diversity of its membership, and foster a community spirit in which opinions can be freely and respectfully exchanged. That said, they will not let behavior of the minority or a few bad thralls have an adverse effect on the enjoyment of the majority.