There seems to be a great deal of gripping about the Hardcore format for this year's SR. I have a few suggestions for the future that may help alleviate some of the problems.
1. Use the following points system: Win = 3 Pts, Lose = 2 Pts, Draw = 0 Pts, I think this would definitely encourage a decisive game since you are much better off losing than tying.
2. Tie breaker formula: 1st = player with fewest draws wins
2nd = player with shortest total game time wins (this should really solve most situations)
3rd = player with the fewest loses wins.
I think this would be able to be used in either a timed turn or a deathclock event without any trouble, also you could use a scenario or not.
Disclaimer: Having said all that, I don't really have any experience at tournaments ( I live in the middle of nowhere) this is all just thoughts that have come to me while surfing the forums and reading the SR2012 rules pack in prep of Gencon.