I recently received a storm strider for my birthday, and I was dismayed when I opened it up to some pretty poor casting. Now don't get me wrong, I've had a lot of great experiences with PP over the past few years, both with models straight out of the box as well as with their customer service. This experience got me thinking, and I thought I would ask the forums: When do you feel that a replacement part is necessary?
For me, I feel that if I have to re-sculpt something, a replacement part is in order. Now gap filling or touch-ups are one thing, but if I have to remake detail or fix some major issues, then I contact PP. What about everyone else?