[OFFICIAL] War Room bug reports and non-functioning devices

[PPS_Simon]

Please use this thread to further aid Tinkerhouse Games in collecting information about technical issues in War Room. If you are experiencing bugs, crashes, or any kind of technical issues with War Room, please list:


Type of device (iPhone, iPad, Android (please specify)

Data carrier

The nature of your issue


This thread is not for refund requests or information or to make suggestions for functionality such as list validation.

Any posts not pertinent to this thread will be deleted.

Thanks for your support!

[pariah3j]

Android - HTC Evo 4g lte

Still unable to 'Restore Purchases' - when I hit this all I get is an infinite white loop on a black screen that says 'Checking for new purchases...' - it will sit at this screen until the app crashes or I kill it.
I bought cygnar card deck originally on the tablet version of War Room and then uninstalled it and installed the handheld once I found out about it, since then I've been unable to retrieve my pack that I paid for

[d20]

Android 4.1.1 on Samsung Galaxy Nexus (i9250) running War Room Handheld v1.0.5

Tapping "Exit" from the Menu prompts a logout, even when a user is not logged in.

[jvaran]

iPad 3, iOS 5.1.1

Clicking "Get Update" acts like there is always an update.

iPad 3, iOS 5.1.1

Font seems messed up in certain places. A specific example, the card for Legion of Everblight, "Bethayne, Voice of Everblight", looking at the spells. The "I" in Carnivore seems too thin or off somehow. The "G" in Gallows seems cut off on the left side (the full curve of the "G" isn't visible). The vertical line in the "D" of Blood Thorn also seems cut off.

iPad 3, iOS 5.1.1

In the Rule Reference section, tapping on "W" does nothing.

iPad 3, iOS 5.1.1

The Rule Reference section, the actual rule text for pretty much every rule looks fuzzy or pixelated.

iPad 3, iOS 5.1.1

Not quite sure if this is by design or a bug, but in the Store, if I purchased the Ultimate Bundle it shows it as "OWNED" (which is good). But all the other decks do not say "OWNED", and they instead have a price listed.

iPad 3, iOS 5.1.1

I created an army with a lot of warbeasts. As an example, I chose (for Legion of Everblight) Vayl, Disciple of Everblight. Then I added 2 Angelius, 2 Ravagore, Scythean, and 3 Harrier. After that I decided to switch out to the other Vayle. So I tapped the "X" next to Vayl, and I get a popup that says "Are you sure you want to delete these units?" and it lists Vayl and all the Warbeasts. Except the list goes out of the popup box, over the "No" button and extends below it.

iPad 3, iOS 5.1.1

I created an army (same one as my previous bug report, so I quoted it below)

I created an army with a lot of warbeasts. As an example, I chose (for Legion of Everblight) Vayl, Disciple of Everblight. Then I added 2 Angelius, 2 Ravagore, Scythean, and 3 Harrier.

I also added 1 Spell Martyr and a Spawning Vessel (Vessel & 6 Grunts). In War Room, note that the PC of the Spell Martyr is listed as "1". I then emailed the list to myself. Note in the email (below) the PC of the Spell Martyr is "0" instead of "1".

Also note that all of the models have "PC: " preceding the point cost, except for the Spawning Vessel, which doesn't say "PC".

56 / 56 (50+6) WL : 1/1 WB : 8 Battle Engines : 0 Solos : 1 Units : 1

Vayl, Disciple of Everblight - WB: +6
- Angelius - PC: 9
- Angelius - PC: 9
- Ravagore - PC: 10
- Ravagore - PC: 10
- Scythean - PC: 9
- Harrier - PC: 2
- Harrier - PC: 2
- Harrier - PC: 2

Spell Martyr - PC: 0

Spawning Vessel - Vessel & 6 Grunts: 3

[niceas]

iPhone 4 running iOS 5.1.1 - cannot connect over 3G.

Additional notes: extremely slow on the iPhone 4, especially compared to an iPad 2. Additionally, if you are running your personal hotspot, the buttons at the top of the screen are essentially inaccessible. Not sure if that can be fixed, but it makes the app unusable if you are running the personal hotspot.

edit: Carrier - Fido

[Ragged]

Android (Huawei Ascend)

Was working perfectly until last nights update. Now it crashes on startup.

[PG_LonelyMonk]

Droid X

Verizon

Can't get to a deck,

Store, Restore, infinite download...

Thanks you, this is a very good idea, you need the model of the phone don't you..

[PG_Cloud-Gatherer]

LG Optimus V (Android 2.2.2)

Virgin Mobile

Google Play says the app is incompatible with my device, despite its claims that the app requires Android 2.0.1 or later.

[Choofa]

iPad3, iOS 5.1.1

Cards wrong:
- Khador Juggernaut's Open Fist missing the Open Fist icon (and Reference shortcut)
- Cryx Satyxis Raiders MAT5 instead of MAT6
- Cryx Satyxis Raider Sea Witch UA has a points cost of 1 instead of 2
- Mercenary Galleon does not have its damage boxes on the damage grid (ie no white boxes)

That is all I have found for now

Cheers
Choofa

[Choofa]

iPad3, iOS 5.1.1

Cards wrong:
- Khador Juggernaut's Open Fist missing the Open Fist icon (and Reference shortcut)
- Cryx Satyxis Raiders MAT5 instead of MAT6
- Cryx Satyxis Raider Sea Witch UA has a points cost of 1 instead of 2
- Mercenary Galleon does not have its damage boxes on the damage grid (ie no white boxes)

That is all I have found for now

Cheers
Choofa

[zionson]

iPhone 4s, iOS 5.1.1

• When creating a MERCENARY army, War Hog, Road Hog, and Gun Boar are listed under Warjacks
• War Hog card: Aggression Dial showing broken HTML tags - <span style="font-weight:bold;">span>

[sepher32]

Android 2.3.4

Gatorman Warbeasts are not listed when creating Mercenary lists.

[Zastlyn]

Samsung Galaxy Player 4.0, sometimes when i click on cards it just freezes the whole system, i have to take the battery out. :/

[knight_actual]

iPhone 4
Sprint carrier
When I am constructing lists, sometimes I would tap the + icon to add an entry and nothing would happen. Touch screen wOrks fine because I can still scroll. 5 or 6 more taPs sometimes solves the problem.

[d20]

Android 4.1.1 on Samsung Galaxy Nexus (i9250) running War Room Handheld v1.0.5

Cryx Defiler card shows Arc-Node damage box in Column 4 Row 6; this should be a Movement box.

[obscure82]

Samsung Galaxy S3 running War Room 1.0.5

War Room closes/crashes when screen goes to sleep.

[Karl Eller]

Android tablet version
Asus Nexus 7, android 4.1.1

If the tablet goes to sleep, war room will crash as soon as I unlock the lock screen. I believe this is due to the lock screen forcing the tablet into portrait mode, and War Room then crashes when trying to force it back into landscape.

Holding the tablet in landscape when unlocking does not work.

[d20]

Android 4.1.1 on Samsung Galaxy Nexus (i9250) running War Room Handheld v1.0.5

After tapping "Exit" and "Yes" (the logout prompt), user is returned to home screen, but the War Room process is not killed. The first attempt to start (restart, since it doesn't actually close) crashes to the home screen.

[PG_fildrigar]

Endless loop has ended. Restoration complete.

[KavinCross]

Android 2.3.6 on Samsung Droid Charge SCH-I510

Necrosurgeon Card
Necrosurgeon is missing her Officer and Undead icons, her grunts have theirs.

Posted this in other thread, just added it here for backup.

[Bollster]

Samsung Galaxy S2

When War Room tries to open I get a pic of the Privateer Press logo, screen goes black and then after about 5 seconds it closes, back to the app screen.

[Stympy]

Type of device: LG Optimus S (LS670) running Android 2.3.3

Data carrier: Sprint

The nature of your issue: Google Play store message states "Your device isn't compatible with this version"

[icekarim]

Motorola Defy

Runs unbelievably slow and rarely responds to touch commands. I don't have a data plan but I do use wifi. This phone is data blocked ( will not access 3g )

[PG_Electric Seal]

Android tablet version
Asus Nexus 7, android 4.1.1

If the tablet goes to sleep, war room will crash as soon as I unlock the lock screen. I believe this is due to the lock screen forcing the tablet into portrait mode, and War Room then crashes when trying to force it back into landscape.

Holding the tablet in landscape when unlocking does not work.

Also experiencing crashes after going to sleep, regardless if the device actually locks. Sleep and lock separate events, mind. The home screen is always in portrait mode anyway, lock or not, so I think its some other problem.

[Skedarman]

Android Tablet Version
~and~
Android Handheld Version (tried both but to see if one would work better than the other)

Samsung ZT ICS running Android 4.0.3

Privateer press logo comes up fine, but after
Menu's and graphics being extremely blocky, unable to see text.
different menu's I've accessed through random tapping, screenshots here: http://s450.photobucket.com/albums/q...Room%20Issues/

[PG_Malacai]

Nook tablet with Cyanogenmod 7

Can't download asset after launching the app. It downloads about 75% then says download failed, check internet connection.

[PG_Larkin Vain]

T mobile galaxy s 2 restoring purchases still going after 15 minutes.

[SterlingSylver]

Reproducible bug surrounding unit attachments: Create a Khador List. Add Forward Kommander Sorscha. Add a Winter Guard Unit. Select a rocketeer attachment. Attach it to the Winter Guard Unit. Now, instead of hitting the +/- to increase or decrease the number of rocket launchers, accidentally click on one of the unit names below and bring up its card. On exiting the card, you will be back to the +/- screen, but no buttons will work. The only option is to exit the app and force close

Razr Maxx running Android 4.04 on the handset app

[Evilmerlin]

Asus Transformer TF101 running Android 4.1.1
War Room
No carrier, wifi only.

Installs fine but unable to download additional resources. Keeps asking to check internet connection when there is one.

Galaxy Note Android 4.0.4
Singtel but using Wifi

Attempted to restore purchases but it never completes, just keeps searching for purchase.

[PG_kerensky]

HTC I S and ployer momo9

War room handheld version.

Locks up on restoring purchases screen, purchased decks not displaying.

War Room Tablet works fine on both and restores purchases, but would prefer handheld use on my phone.

[Lighten]

Acer A500 tablet, was a War Room 1.0 issue (but I haven't seen it in the bug/fix lists). Wifi only.

Syncing games does not work, for me and several others who were trying to sync up games. If we tried to join a game, and the user hadn't yet created a game on the server, it told us that game didn't exist correctly. But once a game had been created, when we tried to join (say username Lighten's game) it would instead join a different game - the joiner could see someone else's army list (something completely different, but apparently built by someone, the lists were coherent), and the joinee was told that no one had yet joined his game.

[PG_Larkin Vain]

I have an iPad 3 and a galaxy s2 phone. I purchased the ultimate bundle on the iPad and now with the galaxy s2 build working I am trying to restore my purchases. It's bee 30 minutes of the screen saying restoring purchases. Is there a fix for this? How long should I wait?

[nidirom]

Samsung infuse on AT&T running Android Gingerbread Unable to update card list. Tells me I need to purchase cards again and when I go to the store and click to update purchases it just sits at the swirling circle screen forever. I have to force close the application to get back to the main menu. This was on the mobile version of War Room. Regular version wants to download the initial install every time I launch it.

[Khador]

HTC Inspire

AT&T

Handheld version stays on the Restoring Purchases loop, so unable to retrieve decks that I have bought. However if I install the tablet version on my phone I can restore just fine. But since its tablet its made for a bigger screen so I really can't use it.

[PG_LonelyMonk]

I went to bed last night after starting a "restore purchase" - when I got up, it was still running.. known issue, I think... It isn't going to work until there is a fix for it.

I have an iPad 3 and a galaxy s2 phone. I purchased the ultimate bundle on the iPad and now with the galaxy s2 build working I am trying to restore my purchases. It's bee 30 minutes of the screen saying restoring purchases. Is there a fix for this? How long should I wait?

[Chadney]

Love the App guys just having a problem getting into the store and the get update acts like it always has an update. It says that it is unable to download product information or it just keeps loading. I have a Samsung Galaxy Tablet WiFi only
Model number : GT-P1010
Firmware version : 2.2.1
Kernel version : 2.6.32.9 se.infra@SEI-29#1
Build number : FROYO.UEKC6

Thanks PP keep up the good work.

[Chadney]

sorry double post

[PG_Larkin Vain]

I went to bed last night after starting a "restore purchase" - when I got up, it was still running.. known issue, I think... It isn't going to work until there is a fix for it.

Thanks for the infor. Now i know to not wait for this process.

[solkan]

Motorola Droid (really old, original version), Android 2.2.3 (Qualifier: Device operating in WiFi only mode)
(Note: This is my ex-phone. I don't have a personal interest in how well War Room runs on this device, I'm just posting this for the sake of testing.)

Installed the update from Google Play, I assume this means that it's the proper version for the device. This version seems worse than the original release. Is the Aug 9, 2012 192KB version the right one?
Edit: Okay, it looks like the original version became War Room "Tablet". So this is just what happens when the wrong version gets used on a Droid.

Bugs:
1. The "War Room is loading. Please wait" display text is minuscule. In three out of six tries, the screen lasted long enough that the display locked. Launching the app directly after rebooting is more successful.
2. Switching from War Room to another application, and then returning, brings up the Force Quit/close dialog.
3. Attempting to use the software keyboard to enter username and password results in crash.
4. The buttons on the Android version remain miniscule and difficult to use.

Edit: Deleted account related bug that wasn't actually a bug. (I forgot to hit 'Restore purchases')

5. "Restore Purchases" doesn't appear to ever complete.

-----
Bug Report for War Room Handheld on same device:

0. Both apps show up as "War Room" with identical icons on the device.
1. Install from Google Play. Crashes right before it would have displayed the "Welcome to Warroom" dialogue. When reopened, successfully gets to the "Welcome to Warroom" dialogue.
2. Crash after entering username and password.
3. Crash while accessing the store, and then the app no longer wants to launch.
4. After going off and trying the other version again, come back and manage to get the purchase to restore. The next crash happens after going to the card library, tapping Cryx, and tapping the top most Cryx warcaster (while loading assets).
5. Relaunch app, tap on card library, tap on Cryx, tap on the topmost warcaster again, card loads successfully. But then the app crashes when the screen lock kicks in while typing this entry.


It's difficult to keep the two versions straight, though.

[haruspex]

Unable to 'Restore Purchases' - when I hit this all I get is an infinite white loop on a black screen that says 'Checking for new purchases...' - it will sit at this screen until the app crashes or I kill it.r

Manufacturer: Motorola
Model: RAZR (XT910) (AKA Droid RAZR/RAZR MAXX)
Android: 4.0.4


People please remember to post Android version number =)